Business owners everywhere incorporate marketing tactics every week and every month to tell the world about their mission and their products or services. Without marketing, no one would even know you have a business, let alone want to make a purchase with you.
Why? Because people purchase from those who they know, like, and trust. They want to know that you’re a real person with real feelings instead of someone who only cares about the almighty dollar. This is why your marketing plan is all about relationships.
Consumers want to know that they can trust you to provide the product or services as promised. They want to hear recommendations from others who have purchased before them to be sure your product delivered what it promised.
The bottom line is that those who are going to purchase want a relationship with you before they buy.
Relationship-based marketing gives you:
In order to have a relationship with a single person or large audience, you need to interact with them. Get to know THEIR likes and dislikes, know what problems they are experiencing, and think about how you can help them solve their problem.
In order to learn this information, you need to be consistent with your interaction, whether on social media or in real life, naturally giving you more visibility.
Do you share your knowledge with your audience, or do you save that only for paying customers? Sharing your knowledge, practical experience, and even case studies for free will position you as a knowledgeable authority figure and an expert in their field who cares about helping others. Platforms such as social media, podcasts, YouTube videos, or writing an ebook or short reports are all ways to both increase your authority rank and your visibility.
- A stellar reputation
Can you see how Visibility and Authority build on each other and lead to a Stellar Reputation? As you interact with people and become an authority figure, your audience will naturally form an opinion about you. If you over-deliver with your products or your signature programs, your reputation will continue to shine. Overall, a stellar reputation will shorten the length of time it takes you to earn the trust of your audience or new followers.
- Happy and enthusiastic fans
You’ll know you’ve made it when fans are clamoring for your latest product and tell all their friends how wonderful you are! This is the ultimate result of relationship marketing and worth all the time and effort it takes to reach this destination.
One key to remember is to never stop the process of building relationships. Like gears in a clock, you must find a way to consistently interact, show your authority, improve your reputation and take care of your happy fans. Keep these gears working to consistently grow your business for years to come.
Relationship marketing should be a win-win situation for both parties involved. You should gain visibility, authority, and happy fans, and your audience should be thrilled with the value that you deliver to them.
Get the Action Steps You Need to Build Great Relationships
Watch my newest webinar titled, “5 Easy Ways to Build Relationships, Gain more clients, and Keep the ones you’ve got! ” to discuss everything from how to interact with your audience, how to face your fears, and more tips for personalizing your brand.
If you want to build relationships with the right community, simplify your marketing while focusing on the fun, or easily step up your product creation for more income. Click here to watch the replay!